ServiceNow Developer with German

Fujitsu is a global leader in Japanese information and communication technology (ICT), delivering innovative solutions, advanced technology products, and services that empower businesses to thrive and create a sustainable future.

• Degree in IT or relevant experience working with the ServiceNow platform.
• Advanced knowledge of the ServiceNow/TfSNow Platform including technology, development, integration modules, Service Portal, ServiceNow API.
• ServiceNow certifications such as Certified System Administrator (CSA) and Certified Application Developer (CAD) or Implementation Specialist are a plus.
• Ability to troubleshoot performance and integration issues.
• Good knowledge of JavaScript and XML.
• Fluent German and English (written and spoken) to discuss technical tasks.
• Strong attention to detail and focus on high-quality results.
• Proactive problem-solver who can work on own initiative.
• Ability to learn new technologies quickly and work well in a team.

Platform Development:

• Design, build, and test new features and integrations on the ServiceNow platform.
• Handle everything from simple field changes to complex scripting and workflow automation.

Support & Maintenance:

• Take ownership of technical queries and platform health.
• Help with platform version updates and manage the cloning process between environments.
• Support Incident, Change, Problem, and Request Management ITSM modules.
• Investigate and fix critical platform issues during major incidents.

Customer Excellence:

• Communicate clearly with users to understand their requirements.
• Ensure technical solutions solve business problems and meet service standards.

Process Improvement:

• Follow team processes and suggest ways to improve speed and reliability.

Independent Work:

• Manage own tasks and deadlines.
• Investigate complex bugs, find root causes, and resolve them with minimal supervision.

Teamwork & Training:

• Work closely with the team to solve problems.
• Help train junior colleagues and share knowledge.

Continuous Learning:

• Keep ServiceNow skills up to date.
• Learn about new releases and pass required ServiceNow certification exams.