O365 Support Engineer (with German)

Capgemini is an AI-powered global business and technology transformation partner with nearly 60 years of heritage, over 420,000 team members in more than 50 countries, delivering end-to-end services and solutions across strategy, technology, design, engineering, and business operations. The Group reported 2025 global revenues of €22.5 billion.

• 7–10 years of experience with MS Office / M365 / O365.
• Administrative knowledge of M365/O365 technologies.
• Strong communication, presentation, reporting, and servant-leadership skills.
• Problem-solving and conflict-resolution abilities.
• Solid Microsoft Windows skills.
• Proficiency in English and German.

• Run standard operations for M365/O365 services.
• Serve as the main contact for internal and external communications.
• Support M365/O365 usage on Windows and Apple mobile devices.
• Handle incidents, problems, changes, and service requests.
• Perform regular system health checks and align parameter updates.
• Ensure deliverables meet agreed quality standards.
• Work closely with the client on operational alignment.
• Identify and propose automation opportunities.

• Yearly financial bonus.
• Private medical care with Medicover including additional packages (dental, senior care, oncology) on preferential terms.
• Life insurance.
• Access to NAIS benefit platform.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on the NEXT platform.
• Free access to Education First languages platform, TED Talks, and Udemy Business materials and trainings.
• Hybrid working model with home office package including laptop, monitor, and chair.