Product Design Intern

Zendesk is a company that builds software to improve customer service experiences, powering billions of conversations with well-known brands. The company emphasizes diversity, equity, and inclusion, and offers a hybrid working model combining remote and in-office work.

• Actively enrolled in a degree in Design, HCI, UX, Psychology, or related field, graduating by 2027.
• Portfolio demonstrating design thinking, problem-solving, and visual communication.
• Familiarity with Figma.
• Familiarity with AI as part of the design workflow (e.g., prototyping with AI).
• Must be authorized to work in the applied location(s).

• Collaborate closely with designers, product managers, and engineers globally to create intuitive customer experiences.
• Research user needs, design flows and interfaces, prototype solutions, and test ideas with users.
• Work with a bias towards rapid prototyping and experimentation while maintaining high design quality.
• Design user-centered solutions grounded in research and usability principles.
• Translate complex problems into clear, intuitive user experiences.
• Prototype design concepts rapidly at all levels of fidelity.
• Collaborate with cross-functional teammates around the globe.
• Work in an agile environment with regular feedback and iteration.
• Defend design decisions and incorporate feedback into the design cycle.
• Present work to the team and cross-functional partners.
• Work with a diverse team of professionals from different nationalities.
• Attend the office weekly for at least 2–3 days as part of the hybrid work model.

• Hybrid work model with a rich onsite experience and flexibility to work remotely part of the week.
• Opportunities for mentorship with experienced colleagues.
• Insight into how great design teams operate.
• Annual base salary of zł98,280.00.
• Potential eligibility for bonus, benefits, or related incentives communicated during the offer stage.

• Must be authorized to work in the locations applied for.
• This role requires attending the local office for part of the week (2–3 days).
• Zendesk is an equal opportunity employer committed to diversity, equity, and inclusion.
• Reasonable accommodations are available for applicants with disabilities.