Regular IT Support Engineer

• Professional in Infrastructure Systems (Endpoint Management, Network & Communication, Server, Storage & Cloud computing, Identity Management)
• 2 years of Business knowledge
• University degree in IT or equivalent combination of education and experience
• English Level: B2

Nice to have:

• ERP, CRM, PLM, Quality & MES, SRM, Financial Reporting and Management, HCM, Integration Services, IT Service
• Management tools, Business analytics Systems
• Business process knowledge: Intermediate in Financial processes, HCM processes, Sales processes, Sourcing processes, Production processes, Logistics processes, Quality processes, PDM processes, CAX processes, EDI supported processes
• IT Service Management processes for Automotive Suppliers (JIT/JIS, Supply Chain, Delivery Order, Advanced Shipping, Invoicing)

• Provides advice/expertise regarding business requests
• Ensures operations for IT services and solutions for own region including integration, own area functions and business processes
• Influences own organizational unit
• Responsible for building and running IT services
• Analyzes IT system incidents and problems, inefficiencies and weaknesses
• Trains staff to use the new IT system
• Business partnering for key users & process teams
• Contributes to incident management and problem management