Swedish Speaking Jobs In Sofia, Bulgaria - Work In Sofia - Paid Relocation

Mercier Consultancy Global is the premium division of Mercier Consultancy, dedicated to delivering world-class recruitment and consulting solutions across the healthcare and BPO industries worldwide.

• Fluency in Swedish (both written and spoken) is essential; knowledge of English is also favorable.
• Previous experience in customer service, sales, or related fields is advantageous.
• Strong communication skills with a focus on client relations and satisfaction.
• Ability to handle multiple inquiries and prioritize tasks efficiently.
• Proficiency with CRM software and common office tools.
• Enthusiastic team player willing to work collaboratively in a multicultural environment.
• Willingness to relocate to Sofia, Bulgaria, with relocation costs fully covered.

• Assist Swedish-speaking clients with their inquiries, ensuring a high level of service through phone, email, and chat communication.
• Provide comprehensive information regarding our products and services, guiding clients towards the best solutions for their needs.
• Manage customer accounts effectively, processing requests and ensuring all information is accurately recorded in our systems.
• Resolve client issues swiftly and professionally, maintaining a positive customer experience at all times.
• Collaborate with team members to optimize services and enhance overall customer satisfaction.
• Stay updated on company offerings, industry trends, and local attractions to better assist clients.

• Competitive Monthly salary
• Fully Paid Relocation Package
• Monthly Performance Bonus
• Fully Paid Training
• Health Insurance
• 2 Extra Salaries Per Year

• Willingness to relocate to Sofia, Bulgaria, with relocation costs fully covered.