Portuguese Speaking Jobs In Sofia, Bulgaria - Work In Sofia - Paid Relocation

Mercier Consultancy Global is the premium division of Mercier Consultancy, dedicated to delivering world-class recruitment and consulting solutions across the healthcare and BPO industries worldwide.

• Fluency in Portuguese (both written and spoken); knowledge of English is an advantage.
• Prior experience in customer support, sales, or administrative roles is beneficial.
• Strong communication skills with the ability to build rapport and trust with customers.
• Detail-oriented and able to manage multiple tasks in a fast-paced environment.
• Familiarity with CRM systems and office software is preferred.
• A proactive approach to problem-solving and a commitment to customer satisfaction.
• A team player who enjoys collaborating with others in a multicultural environment.
• Willingness to relocate to Sofia, Bulgaria, with relocation costs fully covered.

• Assist Portuguese-speaking clients with inquiries and support across various channels, including phone, email, and chat.
• Provide accurate and helpful information regarding services, products, and local insights.
• Coordinate and process client requests efficiently, ensuring a high level of customer satisfaction.
• Maintain accurate records of interactions and follow up on client inquiries as necessary.
• Work closely with team members to continuously improve service delivery and customer experience.
• Stay informed about industry trends and company offerings to provide informed support to clients.

• Competitive Monthly Salary
• Fully Paid Relocation Package
• Monthly Accommodation Bonus
• Monthly Performance Bonus
• Fully Paid Training
• Health Insurance
• And Much More...

• Willingness to relocate to Sofia, Bulgaria, with relocation costs fully covered.