Network Operations Center Engineer

You will join an SRE-aligned operations team responsible for keeping a mission-critical, global cloud platform reliable, performant, and secure. The project focuses on 24/7 cloud operations, proactive monitoring, incident response, and continuous improvement of observability coverage across multi-region GCP environments. You will work closely with SRE, Cloud Engineering, and development teams to maintain high availability, support business continuity, and drive operational excellence.

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent professional experience).
• 1–2 years of experience in a NOC, operations, or cloud infrastructure support role.
• Strong understanding of cloud platforms and services (AWS, Azure, GCP).
• Familiarity with container orchestration technologies (Kubernetes, GKE) and CI/CD pipelines.
• Experience with monitoring and logging tools such as Datadog, Dynatrace, Prometheus, Grafana, ELK, CloudWatch, Splunk, Sumo Logic, New Relic, or similar solutions.
• Proficiency in Linux/Unix environments.
• Basic scripting or automation skills (Python, Bash, PowerShell) and/or Infrastructure as Code exposure (Terraform).
• Strong communication skills, with the ability to document incidents and collaborate effectively.

• Monitor cloud infrastructure across multiple regions using advanced observability and monitoring tools.
• Respond to alerts and incidents in real time; provide supporting data for root cause analysis and escalate issues when required.
• Troubleshoot issues related to cloud networking, containers, storage, and APIs.
• Maintain and continuously improve troubleshooting guides (TSGs), incident response procedures, and operational documentation.
• Collaborate with SRE, Cloud Engineering, and development teams to resolve infrastructure and reliability issues.
• Perform routine health checks across the cloud environment.
• Perform routine patching and upgrades of observability and monitoring agents across the platform.
• Ensure compliance with SLAs, security policies, and operational standards.
• Participate in a 24/7 on-call rotation and support disaster recovery and business continuity activities.
• Analyze performance metrics and provide recommendations for optimization and automation.

• Hybrid work model combining office & remote work
• Attractively located office with collaboration spaces
• Onsite parking space for employees
• Referral program with financial bonus
• Life Insurance
• Budget for development (including language courses and others), clear career path with the possibility to gain experience in international environment
• Access to internal Learning Platform with multiple trainings oriented for professional growth
• Access to MyBenefit platform (Multisport included)
• Team Building activities
• Charity initiatives
• Working environment promoting diversity and inclusion
• Private medical care - Platinum Package

Must possess a legal work permit in Poland