Senior Business Analyst - AI & Health Insurance (Fully Remote)

At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C. We have won the Insurtech of the Year in all of Asia and other global awards. Our clients include AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more. We are an international, diverse team of over 120 people with 30 nationalities working remotely worldwide. We are fully funded and backed by reputable VC funds and strategic institutional investors, with a global presence in Asia, EMEA, and the Americas. Since January 2021, we have grown our annualized revenue by over 30x.

• Minimum 5 years of experience as Business Analyst
• Minimum 1 year of experience in AI projects in the insurance domain
• Degree in Business, IT, or relevant field
• Previous experience in the health insurance industry required
• Insurtech experience preferred
• Health Insurance-related domain certification from INS/LOMA or III is an advantage
• Knowledge of business analysis concepts including defining requirements, translating to technical solutions, and Agile prioritization
• Skills in facilitation, process documentation, requirements gathering, and user acceptance testing
• Good organizational and time management skills to meet deadlines
• Experience in Agile and/or Scrum environment is a must
• Basic knowledge in generating process documentation and documenting system functionality, data integration, and workflow
• Excellent written and verbal communication skills in English
• Technical writing skills are a plus

• Work with clients and technical resources to identify business problems and develop analytical solutions
• Plan and design simple to semi-complex business processes and system modifications
• Make recommendations to improve and support business activities
• Gather business requirements through work sessions and interviews; analyze and document complex business requirements and processes; communicate these requirements
• Create complex test case scenarios; monitor and oversee testing of business applications to verify client requirements are incorporated
• Develop business requirements documents and user stories to support required modifications
• May plan, allocate, and monitor work of other business analysts
• Understand simple to complex systems and related data to surface actionable insights and demonstrate sound judgment
• Assist in providing time estimates for project tasks
• Aid in updating process and procedural documentation
• Develop basic understanding of technical development cycle of mobile applications or web portals
• Support QA, UAT, and Release phases via defect analysis and change maintenance
• Perform any other assigned tasks