Part Time Junior Banking Services Specialist

DXC Technology serves over 250 customers on the Fortune 500 list, including manufacturing giants, banking, insurance, and governments. It has been named one of the World’s Best Employers (2020) and one of the world’s 100 Best Corporate Citizens (2020).

• Fluent German (both written and spoken).
• Communicative English.
• Strong interpersonal and communication skills.
• Customer centric approach.
• Ability to handle complex customer interactions and problem-solving.
• Detail-oriented with a commitment to accuracy and compliance.
• Attention to detail and ability to handle confidential information.
• Problem-solving skills and a proactive attitude.
• Experience in BPO/corporate environment is an asset.

• Communicate effectively on phone with German-speaking customers to understand and address their banking needs.
• Provide assistance with account opening, closing, inquiries, transactions, product information, and related inquiries.
• Ensure accurate and efficient processing of customer requests, including transfers, payments, and account updates.
• Educate customers about available banking services, products, and digital platforms.
• Maintain detailed and organized records of customer interactions and transactions.
• Follow established procedures and compliance guidelines to ensure security and confidentiality.

Recruitment fraud warning: DXC does not make offers via social media, never asks for money or payments from applicants, nor requests purchase of IT or other equipment on their behalf.